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International deliveries are available, by tracked mail only, to USA, Canada, Australia, New Zealand a limited number of EU destinations.
From 1st July 2021 EU customers will have to pay customs duty and import VAT before delivery - at the rate applicable in their destination country.
International deliveries may take longer than usual due to Covid-19 and Brexit delays and the large volumes of mail being handled by couriers.

Covid-19/Brexit - mail deliveries

U.K. customers

Updated September 2021

Collection of outgoing mail from us:
Royal Mail: Operating normally - outgoing customer orders are being collected from us on a daily basis (Monday to Friday).
Parcelforce: Collection of outgoing parcels is the following day after the parcel is booked for collection. Same day collections from Parcelforce are not available.

Delivery to you:
Deliveries to UK addresses are operating as normal. Delivery may sometimes take slightly longer than usual, due to social distancing measures in place and the increased volumes of mail being handled.

Royal Mail Customer Service Points opening hours information is available here

Overseas (non-U.K.) customers

Updated September 2021

Limited overseas services are available to:
some EU destinations, USA, Canada, Australia & New Zealand.
Parcel deliveries (over 2kg) overseas and to the EU are temporarily suspended due to ongoing Covid & Brexit related delays at the borders.

New EU VAT regulations - from 1st July 2021
Brexit: From July 1st EU customers will have to pay customs duty and import VAT before delivery - at the rate applicable to the individual member state. This will apply to orders of any value.
EU VAT is not charged on our site, it will be charged, before delivery, by the customs authority in each EU member state.

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